Terms of Service
Terms of Service
[Eligibility Restrictions]
We are unable to accept or provide services to anyone who falls under any of the following.
1. Those who have been prohibited from exercising by a doctor or their family
2. Those with contagious or infectious diseases
3. Those whose purpose is solicitation or sales activities
4. Those unable to submit or verify the required documents
5. Those who engage in conduct that inconveniences other members
6. Members of organized crime groups or other anti-social forces
[Validity Periods]
Personal training plans have validity periods. Please use each plan within one month of its first session date (within two months for some plans).
[Same-Day Cancellations]
For same-day cancellations, a cancellation fee of 100% of the session fee will be charged.
If you need to change a booking due to personal circumstances or illness, please contact us by the end of business hours on the previous day.
* If you are more than 15 minutes late without contacting us, your booking may be treated as a same-day cancellation.
(Session times are scheduled according to the menu and circumstances. Significant lateness and sudden cancellations may inconvenience other clients. We appreciate your understanding and cooperation so that everyone can enjoy the service comfortably.)
[Monthly Fees & Session Carryover]
* Monthly fees already paid and unused sessions are non-refundable. If you have unavoidable circumstances, please consult us in advance.
* If you have an unused session at the end of the month, one session only may be carried over to the following month. If you wish to carry a session over, please consult us within the validity period.
For questions about these terms, please contact us via LINE or the contact form.
This English text is provided for reference. The Japanese version is the official text.